Stay connected to the earth
BareFoot Experts In india
Easy Return Exchange
prompt customer support
Physical Presence in Ahmedabad
80+ Branded products under Gambol umbrella
Frequently Asked questions
Size exchange support: -
If you need to exchange your size; we have got you covered. We
provide you with one-time free size exchange. However; if you need
an additional shot at size exchange then also, we do help you out but
the shipping cost is borne by you in that case. We need the product
in same condition with the outer box. Please try inside your home
until satisfied with the fit.
Refund Policy: -
In case, you want to return your product then we do provide
assistance for that too. You get the whole amount back after
deducting the shipping charges(Generally varies from 200-600INR).
Please inform us in 7 days of product delivery.
After checking out during the payment process, you will get a
confirmation that your payment has been processed successfully.
You will also get a mail in your registered email id, along with a
Whatsapp message to your registered mobile number confirming the
We will ship your package within 24 hours of receiving the order. We
will also mail you the name of the courier company and the tracking
number of your consignment to your registered email address. You
will receive an Whatsapp about the same. In case you do not receive
an email from us within 24 hours of placing an order please check
your spam folder. Tracking may not appear online for up to another
24 hours in some cases, so please wait until your package is scanned
by the courier company.Order Tracking Link :- https://gambol.in/apps/track123
You can cancel your order before its shipped. Once item is shipped
you can't cancel it. Once you get the item and you find any issue with
the same you can write us on firstname.lastname@example.org and we will get
back to you within 24 hours.
All order through SIMPLE or any other EMI's are not eligible for
refund. All discounted products are not eligible for return or Exchange.
If you wish to exchange an item
Please email us on Support@gambol.in within 5 days of
Please try the product inside home and keep the tags and
packaging as it is if you wish to exchange.
We will reply to the email within 24 hours with the process for
We arrange return pick up in some regions of India . Where we
don’t have return pick up service we will request the customer
to send the product back at our location. That charges will be
born by the customer.
Once We get back the product We will ship the replacement.
Generally replacement process takes 8-10 days time.
For Heavy items Like Helmets, Carrom , Cycles ,Chess we do not
provide exchange/return service due to higher shipping cost.
Once we get back the product-after doing quality check, we will issue
a refund in 7 working days. We deduct two way shipping cost in case
of refund. Shipping cost is around 200-600 INR For COD orders. We
will refund in your bank account.
We are from Ahmedabad-Gujarat. We have delivered thousands of
orders PAN India. We will arrange a video call for you to provide best
possible experience. Our Physical presence is only in Ahmedabad
currently. For barefoot products, you can connect with us and we
will provide the details of dealer’s physical location if it’s available in
If you cancel your order before it's shipped you will get full Refund.
Once we have shipped the product and it's in Transit we will deduct
actual shipping charges and refund, If you are returning the product
and want refund we will deduct actual shipping charges (Two Way)
and initiate the refund. Refund will be processed in 7 working Days.
Once we get back the product-after doing quality check, we will issue a refund in 7 working days. We deduct two way shipping cost in case of refund. Shipping cost is around 200-500 INR For COD orders. We will refund in your bank account.